The Company

Background

Kontram was founded in 1966. The original business idea was to import instrumentation and automation products for the Finnish industry. At some point business activities were extended on turnkey projects.

Although the growth of the company brought new products to changing markets, the steadiness of business activities is reflected by the fact that many products in our product range have been represented since the founding of the company.

Kontram has been known as one of the leading companies in Finnish process automation technology. Already more than decade ago Kontram has achieved very strong reputation in test and measurement instruments, electric components and machine automation.

Kontram Oy has regional sales offices in Vantaa, Lappeenranta and Tampere, but also sales and service staff in Äänekoski and in Oulu. In 2014 the turnover was about 25 million Euros. Kontram is a member of international sales group, Indutrade Ab.

 

Business idea

Kontram sells and supplies high-quality products and productive solutions to selected b2b customers.

Kontram´s operations are based on direct personal sales by trained and most competent personnel, which are supported by highly efficient logistic tools and means.

Kontram´s mission is to actively find and produce solutions and services that will improve profitability and save the environment.

Kontram´s intention is to establish and develop long term partnership with its personnel, principals and customers.

 

Market Segments and Product Groups

Kontram offers solutions and customer oriented services for engineering, process, and electromechanical industry as well as for test and measurement applications in telecom and electric networks.

The most important market fields for Kontram are:

• Project customers
• Product & Solutions customers
• Automation and T&M customers

 

Sales and Marketing Strategy

Kontram´s strategy is based on the belief that to survive the 2010´s, the distributor needs to focus on high tech products, intelligent solutions and have a strong and professional close-to-customer sales network together with exclusive customer and principal oriented technical and logistic service.

Kontram wants to be a professional customer service organization who´s target is to be or become the leading supplier partner in deliberately selected business fields.

The operation of Kontram is based on dedicated key account sales organization and strong, professional service department. Customer synergic business fields are consisting of sufficient number of regional sales engineers supported by experienced product managers. Sales engineers are operating from regional offices creating a strong and specialized key account sales network covering the whole country.

 

Operational model

At Kontram the operative activities are produced by very agile matrix organization. Solutions and services, which are offered both to the customers and principals, are highly customized for their special purposes.

The members of the personnel are well aware of mutually agreed targets and committed to reach them. The management of Kontram shall have an active role in the operative customer service and its’ duty is in every way to assist the personnel to achieve the targets.

 

Quality

Since 1998 Kontram Oy has been ISO9001 certified company.

 

Company Values

• Desire to Win
• Open Communication
• Reliable service and quality
• Long term productivity and growth
• Respect of people and their work